1.Cancellation Policy

We understand that purchasing a steel door is an important decision. At 100Doors.in, we aim to make this process as smooth and convenient as possible. Please review our cancellation policy below:

Order Cancellation by Customer

Customers may cancel their order within 24 hours of placing it to receive a full refund.

After 24 hours, if the order has not been shipped, a 10% cancellation fee will be applied due to the administrative and processing costs.

Once the product has been dispatched, cancellations will not be permitted.

Order Cancellation by 100Doors.in

We reserve the right to cancel any order if the product is unavailable, if there are inaccuracies in the listing, or due to unforeseen circumstances. In such cases, a full refund will be processed, and the customer will be informed promptly.

Special Orders and Custom Products

Custom-made or specially designed steel doors cannot be canceled once manufacturing has begun. We advise customers to double-check all specifications and measurements before placing such orders.

2.Exchange Policy

Our exchange policy allows you to replace defective or incorrect products. We are committed to providing high-quality products and ensuring customer satisfaction.

Eligibility for Exchange

Exchanges will be accepted within 7 days of delivery in the event of:

Damaged or defective products

Incorrect model, size, or specifications delivered

The product must be unused, undamaged, and in its original packaging for an exchange to be processed.

Non-Exchangeable Items

Products customized to customer specifications are non-exchangeable unless they arrive damaged or defective.

If there are minor differences due to production variations, such items will not be eligible for exchange.

Exchange Process

To initiate an exchange, please contact us at [customer support email/number] within 7 days of receiving the product.

Our team will assess the request, and if eligible, arrange for a replacement or repair as necessary.